Terms of Service
Last Updated: December 2024
Agreement to Terms
These Terms of Service constitute a legally binding agreement between you and Velorium regarding your use of our website and educational services. By accessing our website or enrolling in programs, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.
These terms apply to all visitors, users, and enrolled participants. Additional terms may apply to specific programs or services, which will be provided at the time of enrollment.
1. Definitions
- "Service" refers to the educational programs, website, and related materials provided by Velorium
- "User" means any person accessing our website or services
- "Participant" refers to individuals enrolled in educational programs
- "Content" includes all text, images, videos, code, and materials provided through our services
- "We/Us/Our" refers to Velorium
2. Eligibility and Account Requirements
Age Requirement: You must be at least 18 years old to use our services. By agreeing to these terms, you represent that you meet this age requirement.
Account Registration: Enrollment in programs requires account creation. You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of unauthorized access
- Accept responsibility for all activities under your account
3. Educational Services
Program Delivery
Velorium provides online educational programs in technology subjects. We strive to deliver high-quality instruction but make no guarantees regarding specific outcomes, skill acquisition rates, or career advancement. Success depends on individual effort, background, and external factors beyond our control.
Content Access
Enrolled participants receive access to program materials for the duration specified in their enrollment agreement. Access may be extended or modified at our discretion. We reserve the right to update, modify, or discontinue content as needed to maintain educational relevance.
Technical Requirements
Participants are responsible for maintaining internet connectivity and compatible devices necessary to access programs. We are not liable for technical issues on the participant's end that prevent service access.
4. Payment Terms
Fees and Payment
Program fees are specified during enrollment and must be paid according to the agreed schedule. Payment plans may be available for eligible participants. All fees are in Canadian dollars unless otherwise stated.
Refund Policy
Refund eligibility depends on the specific program and timing of withdrawal. Refund policies are provided at enrollment and may vary by program. Generally, refunds are available within a specified period after program commencement, with amounts prorated based on materials accessed.
Late Payment
Failure to pay fees on schedule may result in suspension of access to program materials until payment is received. We reserve the right to charge reasonable late fees and interest on overdue amounts.
5. Intellectual Property Rights
Our Content
All content provided through our services, including text, graphics, logos, videos, code examples, and curriculum materials, is owned by or licensed to Velorium. This content is protected by copyright, trademark, and other intellectual property laws.
Limited License
Enrolled participants receive a limited, non-exclusive, non-transferable license to access and use program materials solely for personal educational purposes. You may not:
- Reproduce, distribute, or publicly display our content
- Create derivative works from our materials
- Share account credentials or access with others
- Use content for commercial purposes
Participant Content
You retain ownership of project work and portfolio pieces you create during programs. By submitting work for evaluation, you grant us a license to review, provide feedback, and use anonymized excerpts for educational improvement purposes.
6. Prohibited Conduct
Users and participants agree not to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights of Velorium or third parties
- Transmit viruses, malware, or harmful code
- Attempt unauthorized access to our systems or networks
- Engage in fraudulent activities or misrepresentation
- Harass, threaten, or harm other users or staff
- Interfere with or disrupt service operation
- Use services for any unlawful purpose
7. Disclaimers and Limitations of Liability
Service Provided "As Is"
Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that services will be uninterrupted, error-free, or meet specific requirements. While we strive for excellence, we cannot ensure particular learning outcomes or career results.
No Employment Guarantees
Velorium provides educational services only. We make no representations regarding employment, advancement, or income potential. Career outcomes depend on numerous factors including market conditions, individual effort, prior experience, and circumstances beyond our control.
Limitation of Liability
To the maximum extent permitted by law, Velorium's liability is limited to the amount of fees paid by the participant for the specific program giving rise to the claim. We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits or opportunities.
8. Termination
By Participant
You may terminate your participation by providing written notice. Refund eligibility will be determined according to the applicable refund policy for your program.
By Velorium
We may suspend or terminate access to services immediately, without prior notice, for conduct violating these terms, non-payment, or any activity we determine harmful to our services, other users, or our reputation. In cases of termination for violation of terms, no refunds will be provided.
Effect of Termination
Upon termination, your access to program materials ceases immediately. Provisions regarding intellectual property, liability limitations, and dispute resolution survive termination.
9. Dispute Resolution
Informal Resolution
Before pursuing formal dispute resolution, parties agree to attempt resolution through good-faith negotiation. Contact us at legal@domain.com to initiate this process.
Governing Law
These terms are governed by the laws of Ontario, Canada, without regard to conflict of law principles. You consent to the exclusive jurisdiction of courts in Toronto, Ontario for any disputes.
Arbitration
If informal resolution fails, disputes will be resolved through binding arbitration in accordance with the Arbitration Act of Ontario. Each party bears their own arbitration costs unless the arbitrator determines otherwise.
10. Changes to Terms
We reserve the right to modify these terms at any time. Material changes will be communicated through:
- Email notification to enrolled participants
- Prominent notice on our website
- Updated "Last Updated" date
Continued use of services after changes become effective constitutes acceptance of the modified terms. If you disagree with changes, you may terminate your participation according to our termination provisions.
11. General Provisions
Entire Agreement
These terms, along with our Privacy Policy and any program-specific agreements, constitute the entire agreement between you and Velorium regarding use of our services.
Severability
If any provision of these terms is found unenforceable, the remaining provisions continue in full effect. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
No Waiver
Our failure to enforce any right or provision does not constitute a waiver of that right. Any waiver must be in writing and signed by an authorized representative.
Assignment
You may not transfer or assign your rights or obligations under these terms without our prior written consent. We may assign our rights and obligations without restriction.
Contact Information
For questions regarding these terms:
Email: legal@domain.com
Phone: +1 (416) 847-3926
Mail: Velorium, 401 Bay Street, Suite 1600, Toronto, ON M5H 2Y4, Canada